ShipCover offers eBay sellers peace of mind at big savings, for both domestic and international packages
ShipCover has one low rate for both domestic and international shipments, $1.65 per $100 of coverage.* You can buy up to $1,000 of insurance coverage when you print your shipping label on eBay.
ShipCover can be purchased on USPS international products which do not support USPS insurance.**
ShipCover is powered by eBay so purchasing insurance for your USPS shipments is super simple, super easy. Keep track of your shipment, delivery and insurance all in one place.
You can file a claim on My eBay, with most claims processed within a week. You can always monitor your claim's progress 24/7 online. No more waiting on the Post Office or standing in line.
You decide. ShipCover makes it easy to buy coverage for either domestic or international USPS shipments, claims are handled much faster than USPS and our rates are frequently lower.
Currently, ShipCover is only available for eBay shipments when you use USPS. We may include other carriers in the future.
ShipCover is only available when you pay postage and print shipping labels on eBay.
We hope that you never need to but if you have to file a claim go to My eBay. Under "View order details," click the "File Insurance Claim" link, fill out the information and click submit. That's it. You no longer have to wait for the Post Office.
You can also file a claim by visiting the “Sell” area of My eBay. Under “Shipping Labels” select the “Period” from the pull-down menu on the right. Find the item number, click on “More Actions” then “Create Claim.”
No, after you file a claim we'll need to verify whether the item was damaged in transit or never received. Your buyer can verify your claim by either opening a case in the eBay Resolution Center or with PayPal Buyer Protection. If your buyer has not opened a case ShipCover sends an email to him or her with details on how to complete the verification process.
ShipCover covers more items than most carriers; however, there are some exceptions. Here is a list of excluded items and the ShipCover terms of coverage .
The following countries are excluded from ShipCover insurance: Belarus, Cote D'Ivoire (Ivory Coast), Cuba, Iran, North Korea, Myanmar, Russian Federation, Sudan, Syrian Arab Republic and Zimbabwe. (This list is subject to change.)
If you have questions or concerns related to claims, you can contact us.
The Surplus Line Tax is calculated at 3% and covers the California State Tax. The Surplus Line Stamping Fee is paid to the California Stamping Office and is calculated at 0.20%. The stamping fee is only paid on parcels valued greater than $100. There is no Surplus Line Stamping Fee when the cost of the parcel is valued at less than $100. Learn more about the detailed breakdown behind ShipCover pricing here.